[Coaching] Feed-back or Feed-forward?

What are the advantages of feed-forward vs. feed-back?

Feed-back is always about the past and costs therefore too much time. 65% of that time, we spend on debating with others to show how smart we are and to convince others about our great ideas. We don't even listen or thank people for their great ideas. Finally, you can't change the past!

Asking for feedback from customers

[Feed forward] is a gift

Feed-forward is a better way to coach for behavioral change. It is about helping each other instead of judging each other.

Characteristic for feed-forward

1. You have to ASK FOR INPUT/IDEAS which can help you

2. You learn to LISTEN, and not to go into a defensive position

3. You learn to treat every idea as A GIFT

4. You learn to say THANK YOU for the gift

5. You give people RECOGNITION for what they say

6. You learn NOT TO JUDGE OR CRITICIZE ideas

7. It is FAST

8. It is focused on WHAT YOU CAN CHANGE

Interesting video on Youtube from Mashall Goldsmith

The Coaching for Behavioral Change process has been used around the world with great success by internal and external coaches. Follow the steps in this series and leaders will almost always achieve positive behavioral change. Subscribe to Marshall's YouTube Page for more videos Like him on Facebook @ https://www.facebook.com/Marshall.Gol...

Return On Investment of Executive Coaching

Return On Investment of Executive Coaching

A company's investment in providing coaching to its executives showed an average return on investment (ROI) of almost six times the cost of the coaching.

Companies that provided coaching to their executives showed improvements in productivity, quality, organisational strength, customer service, and shareholder value.  (source: Manchester Inc)

How do I make the right choice? 

An important condition is that an executive coach should be able to combine personal coaching with business coaching.

He should be able to work strategically and pragmatically and in particular to assist in the transfer from strategy to execution. He has extensive experience and he works in the background.

A successful , executive coach furthermore knows the limits of his own coaching capabilities. It is therefore someone who has a network of specialists which he can call when necessary.

An extended intake - interview allows  you to examine these characteristics.